Wendel is proud to announce we have achieved certification to the new ISO 9001:2015 Quality Management System standard through DNV GL – Business Assurance. Being ISO 9001:2015 certified shows an organization’s well defined Quality Management System (QMS) demonstrates commitment to consistency, continual improvement and customer satisfaction.
ISO 9001 is the most widely used quality management standard, and has recently undergone a periodic update to better reflect modern business challenges. The current standard requires greater involvement of senior management, broader understanding of processes, and more focus on stakeholder, not just customer, expectations.
“Being ISO certified means our clients can have full confidence in Wendel’s commitment to quality and focus on continuous improvement” said Stewart Haney, President and CEO of Wendel. In a thorough independent review process, DNV GL spent two weeks, with multiple auditors, auditing Wendel’s offices in Minneapolis, Alexandria, Buffalo, and Williamsville, to assess each of their processes related to design, project management, construction, and energy efficiency services. Through these audits, Wendel had no non-conformances and were given seven “Noteworthy” findings as compliments for exceptional work.
In order to lead the company through this extensive certification process, Gerald Zeder was hired in 2017 as Quality Manager. He is an ASQ Certified Manager of Quality/Operational Excellence, and Quality Auditor. He comes from 15 years working at General Electric in Minnesota and Texas as QMS Leader for GE Water where is was certified as a Lead Quality Auditor and Black Belt. Gerald is a graduate of the University at Buffalo with a Master of Science in Industrial Engineering.